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butchcassidyPM
#1
server being scanned but not reporting player numbers?
May 11, 2014 2:54 PM
Joined: Feb 22, 2007
Posts: 26
As in the title
You guys said it was fixed but it seems your fix is scanning servers but not showing player numbers?

http://www.gametracker.com/server_info/109.70.149.99:7787/
butchcassidyPM
#2
May 11, 2014 2:57 PM
Joined: Feb 22, 2007
Posts: 26
I might add we will be very disappointed if we should lose our no1 ranking due to no fault of our own!
burnPM
#3
May 11, 2014 3:10 PM
Joined: Sep 27, 2006
Posts: 10924
You appear to have had players showing correctly for about an hour.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

butchcassidyPM
#4
May 11, 2014 3:26 PM
Joined: Feb 22, 2007
Posts: 26
burn wrote:
You appear to have had players showing correctly for about an hour.

Historical data still shows no players?

Check that, they have suddenly appeared..will we lose the last 18 hours of usage stats?
burnPM
#5
May 11, 2014 3:27 PM
Joined: Sep 27, 2006
Posts: 10924
They update hourly.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

butchcassidyPM
#6
May 12, 2014 1:47 AM
Joined: Feb 22, 2007
Posts: 26
As I suspected you do nothing to update servers correctly when your system breaks and because of that our server has lost its no1 ranking...gee thanks fellas
burnPM
#7
May 12, 2014 9:37 AM
Joined: Sep 27, 2006
Posts: 10924
We don't currently have anything in place to try to fudge data we missed based on what may have been there.

However, considering rank only looks at a week of data, the missing info should have very minimal impact on your rank.
I am retired from GameTracker after 11 years and will not be responsive for support requests.