yellowjello • PM |
Apr 04, 2021 10:31 AM
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Joined: Jun 22, 2013
Posts: 6 |
RESOLVED (thank you chimaera500)
Hello there, I've been trying to update the logo for the GameBanana page, but it keeps reverting back to the original one that I uploaded. Originally it had a transparent background, and I didn't realize it would just convert that to flat white. I've been uploading a new logo with a background, and it's showing in the banner, but it won't change on the main image on the clan page. Is there an extra step that I'm missing? https://www.gametracker.com/clan/gamebanana/ EDIT: Here's the banner where you can see the change: Here's what it should look like: Here's what it keeps giving me:
Last edited by: yellowjello Apr 04, 2021 8:47 PM
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chimaera500 • PM |
Apr 04, 2021 11:10 AM
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GAMETRACKER MODERATOR
Joined: Jul 14, 2009
Posts: 4200 |
Moved: Not a Gametracker bug.
If you are not seeing your logo over a dark background, try deleting your browser cache. All four images (two here and two on your clan page) look exactly the same to me. I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
yellowjello • PM |
Apr 04, 2021 1:47 PM
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Joined: Jun 22, 2013
Posts: 6 |
chimaera500 wrote: I've cleared cache and cookies, looked on several browsers and devices, I am not seeing the proper image. You're saying that on those pages my logo has the blue background and not the white background? |
chimaera500 • PM |
Apr 04, 2021 2:00 PM
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GAMETRACKER MODERATOR
Joined: Jul 14, 2009
Posts: 4200 |
Absolutely - dark blue background in every image
I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
yellowjello • PM |
Apr 04, 2021 8:45 PM
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Joined: Jun 22, 2013
Posts: 6 |
chimaera500 wrote: Weird. Several hours later it seems my computer decided to catch up with the world. Thank you for the help. |