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loeft1PM
#1
Serverstats gone missing BF3
Sep 14, 2012 2:36 AM
Joined: Nov 30, 2010
Posts: 3
Dear Game Tracker Admin,

We run 4 BF3 servers and use your Game Tracker services to keep track of out clan members activity and new applicants activity.

We noticed yesterday that the stats of 2 of our 4 BF3 servers have seem to be reset.

its servers:

81.19.208.28:25220

81.19.208.28:25230

Now we lost a fair bit of information on some people wanting to join us and we where wondering of it would be possible to restore the stats for those server to what they where about 1 or 2 weeks ago?

If you need any more information let me know, in the mean time I hope this can be resolved.

Kind regards

Loeft1
burnPM
#2
Sep 14, 2012 8:48 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10924
Hello,

Server stats can be reset for the following reasons:

1) the page owner resets the stats as a whole or individually
2) the server is removed from the site manually or automatically

As you can see, they were not deleted. This would imply that they were reset by the server owner.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

loeft1PM
#3
Sep 14, 2012 9:50 AM
Joined: Nov 30, 2010
Posts: 3
I see thank you for the information.
Is there any chance this can be reverted (by request from the server owner of course)? For I'm sure this was not done on purpose as we very regularly use your tracking data as mentioned
burnPM
#4
Sep 14, 2012 10:50 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10924
Hello,

Unfortunately when stats are deleted, they are removed permanently from the system.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

loeft1PM
#5
Sep 14, 2012 1:34 PM
Joined: Nov 30, 2010
Posts: 3
OK thanks for taking the time to reply, I'll tell the guy not to touch anymore buttons from now on