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gomeatPM
#1
Server stuck in offline
May 03, 2014 5:44 AM
Joined: Jun 17, 2009
Posts: 6
http://www.gametracker.com/server_info/46.17.41.145:27015/
http://www.gametracker.com/server_info/46.17.41.145:27025/

Hello. My servers has all day are shown as dead, although they are enabled, work, and play there players! And this is not the first time! What's the problem? Firewall does not block, it's okay.:'(
burnPM
#2
May 03, 2014 10:45 AM
Joined: Sep 27, 2006
Posts: 10924
Your server is blocking traffic.

If you're hosting it from home, make sure your IP has not changed and router (if applicable) is still configured to portforward properly.

Make sure the server is still up and running on the correct ports.

Otherwise, review other changes you made to the firewall to determine what is not allowing traffic on those ports. You can confirm for yourself by downloading a tool like HLSW to see that you are indeed blocking those ports.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

gomeatPM
#3
May 04, 2014 5:13 AM
Joined: Jun 17, 2009
Posts: 6
All ports are opened. All your ip in the whitelist. But nothing helped. View on the number of these topics, the problem is on your side ...
Last edited by: gomeat May 04, 2014 6:35 AM
burnPM
#4
May 04, 2014 9:48 AM
Joined: Sep 27, 2006
Posts: 10924
No, it is not on GTs end. GT will be unable to do anything if your server doesn't respond.

Feel free to download a utility like HLSW to confirm my statements for yourself. All I'm trying to do is help you, like I successfully did in all of those older posts you refer to and read.

Good luck, let me know if you have any further questions. Note: No, we are not going to hack around your firewall.

You may just want to have your network administrator look into it.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

gomeatPM
#5
May 04, 2014 10:14 AM
Joined: Jun 17, 2009
Posts: 6
HLSW show server as online
burnPM
#6
May 04, 2014 10:15 AM
Joined: Sep 27, 2006
Posts: 10924
Not for external traffic. If you're on the same network or not blocked, I'm sure it would not have difficulty reaching it.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

wizyqPM
#7
May 04, 2014 1:42 PM
Joined: May 01, 2013
Posts: 12
i'm having same issues. every server viewer and hslw shows server is online.

http://www.gametracker.com/server_info/193.192.59.142:8767

gametracker ip's are whitelisted and not blocked.
permessions are set right. and when i tried to "Scan" it says cant scan the server. but it is online with ppl on it including myself.

is not firewalled or blocked in any way shape or form.
burnPM
#8
May 04, 2014 2:50 PM
Joined: Sep 27, 2006
Posts: 10924
It is not showing online because you removed the permission for the serverinfo command. http://www.gametracker.com/games/ts3/forum.php?thread=42258
I am retired from GameTracker after 11 years and will not be responsive for support requests.

wizyqPM
#9
May 04, 2014 3:56 PM
Joined: May 01, 2013
Posts: 12
actually, i didnt remove anything. was showing "online" before, and all of a sudden it doesnt.
stynzermanPM
#10
May 11, 2014 11:13 AM
Joined: Sep 17, 2008
Posts: 12
Now I am having that problem both of my servers that I rent from NFO. are not being tracked and I didnt touch a thing. Anybody find a fix for this