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ethorbitPM
#1
How can I restore player scores?
Jul 19, 2016 12:32 AM
Joined: May 07, 2013
Posts: 3
This is so irritating and making me literally cry for all the work necessary just to restore the score.

Here's the problem: Whenever a payment is due for my server, the provider automatically shuts it down. After 1 day and payment is successful, it'll take a bit before it goes back up.

Most times, it does get back up, but everybody's hard work relies on it to stay up, and it does remove all score a lot of times.

Game: Garry's Mod

If there's no way to do this, is there an alternative to keeping permanent score without purchasing anything?

Thank you, to anyone who read this.
Appreciate the help guys.
Last edited by: ethorbit Jul 19, 2016 1:53 AM
chimaera500PM
#2
Jul 19, 2016 3:45 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4121
Assuming you are paying on time, that is pretty poor service from a game server provider.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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burnPM
#3
Jul 19, 2016 11:07 AM
Joined: Sep 27, 2006
Posts: 10924
There is no feature to prevent a server from being automatically removed for extended downtime. The best way to prevent it is to keep it online. May be best to contact your host to get the payment situation to work out better.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

ethorbitPM
#4
Jul 19, 2016 1:13 PM
Joined: May 07, 2013
Posts: 3
burn wrote:
There is no feature to prevent a server from being automatically removed for extended downtime. The best way to prevent it is to keep it online. May be best to contact your host to get the payment situation to work out better.

Guess I'll be moving to a different place to track scores. :/
ethorbitPM
#5
Jul 19, 2016 1:13 PM
Joined: May 07, 2013
Posts: 3
chimaera500 wrote:
Assuming you are paying on time, that is pretty poor service from a game server provider.


1 day overdue isn't on time.
chimaera500PM
#6
Jul 19, 2016 2:10 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4121
Servers are not deleted from here in just one day.
If the server has been on line for a few months, it can take up to a week to be deleted.


__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
burnPM
#7
Jul 19, 2016 2:50 PM
Joined: Sep 27, 2006
Posts: 10924
afaagames wrote:
burn wrote:
There is no feature to prevent a server from being automatically removed for extended downtime. The best way to prevent it is to keep it online. May be best to contact your host to get the payment situation to work out better.

Guess I'll be moving to a different place to track scores. :/

Sorry to hear that. Yes, you may have some difficulty if you have your server offline for weeks at a time.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

burnPM
#8
Jul 19, 2016 2:51 PM
Joined: Sep 27, 2006
Posts: 10924
chimaera500 wrote:
Servers are not deleted from here in just one day.
If the server has been on line for a few months, it can take up to a week to be deleted.



For servers that have been online for a while like that, a week is a low ball estimate.
I am retired from GameTracker after 11 years and will not be responsive for support requests.