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j1978PM
#1
dns.
Nov 02, 2016 3:28 PM
Joined: May 25, 2016
Posts: 7
Hello

I added a DNS adress since my server ip sometimes changes.

The Dns adress registerd but the GT server ip changed?? and now GT says the server is offline.

can someone please help me?

Thank you

Jay
chimaera500PM
#2
Nov 02, 2016 4:21 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4107
It may help us to know the old IP, the dns name, the new IP, the game type and server name to investigate your issue.

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j1978PM
#3
Nov 02, 2016 4:33 PM
Joined: May 25, 2016
Posts: 7
chimaera500 wrote:
It may help us to know the old IP, the dns name, the new IP, the game type and server name to investigate your issue.



Hello

Thanks for your response i am sorry for the lack of details here they are.

Old IP: 93.26.232.116
DNS Name:ef.ddns.net
Game type: AAPG
Server Name: [EF]=Elite Fighters=|Inner|*NEW*InnerHospital

New Ip: 52.204.110.189 the IP reported on GT changed on its own a few hours after i set the DNS Name.

The actual server IP hasnt changed it is still on 93.26.232.116

Thanking you in advance.

Jay
chimaera500PM
#4
Nov 02, 2016 5:25 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4107
I was able to locate an America's Army Proving Grounds server named "[EF]=Elite Fighters=|Inner|*NEW*InnerHospital" at IP:port 93.26.232.116:27015

The dns name ef.ddns.net is currently resolving to 52.204.110.189
If you open a command prompt and ping ef.ddns.net you will see this

Your server join port on the Gametracker page is set to 7778

It would appear that your dns name is pointing to an incorrect IP?


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j1978PM
#5
Nov 02, 2016 5:31 PM
Joined: May 25, 2016
Posts: 7
chimaera500 wrote:
I was able to locate an America's Army Proving Grounds server named "[EF]=Elite Fighters=|Inner|*NEW*InnerHospital" at IP:port 93.26.232.116:27015

The dns name ef.ddns.net is currently resolving to 52.204.110.189
If you open a command prompt and ping ef.ddns.net you will see this

Your server join port on the Gametracker page is set to 7778

It would appear that your dns name is pointing to an incorrect IP?




Yes this is my server.

This is what the dns service says about the 52.204.110.189 IP.

"The IP addresses 8.23.224.90, 50.19.220.154 and 52.204.110.189 are the direct locations for our web redirect servers. If you have a hostname setup as a web redirect, port 80 redirect or have an offline page enabled, these are the IPs that will be assigned to your host."

Is there a way to revert to the real ip? if i cannot get the DNS fixed?

Last edited by: j1978 Nov 02, 2016 5:47 PM
chimaera500PM
#6
Nov 02, 2016 6:25 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4107
It would appear then, that your dns service is not redirecting to your physical server address of 93.26.232.116.

Can you check your dns service settings to ensure you have the correct IP redirection?

I am not absolutely certain about switching back to IP address only.
Burn will know the answer to this.



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burnPM
#7
Nov 02, 2016 6:32 PM
Joined: Sep 27, 2006
Posts: 10924
The DNS address needs to resolve to the IP address of the server. You might see this as an "A" record when configuring your DNS. I've never used DDNS.net so I do not know their options, but a "web redirect" doesn't sound like the correct option.

If your DNS address starts resolving to 93.26.232.116, the server will automatically switch back.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

j1978PM
#8
Nov 03, 2016 4:51 PM
Joined: May 25, 2016
Posts: 7
Hello

Thank you all for your help.That was exactly the problem, the host wasn,t configured properly.

I contatced their help desk and now everything is fine.

Thank you again.


Jay
chimaera500PM
#9
Nov 03, 2016 5:23 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4107
Yes, I noticed earlier today.
Glad to see that you fixed it.

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