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tactical-opsPM
#1
GameTracker premium server down, no support
Nov 02, 2016 9:20 AM
Joined: Jun 05, 2012
Posts: 1
Our server (GameTracker Premium) has been down for more than 2 days now, and support seems to be ignoring me (sent multiple messages to support@gametracker.com over the last 2 days to which I still haven't received any response).

What is going on, and why is support not responding to my requests?

Support ticket: UTK-315WA
burnPM
#2
Nov 02, 2016 6:37 PM
Joined: Sep 27, 2006
Posts: 10924
I will forward a note to the GT Premium support team, as they do not monitor these forums. If there is a technical issue with the service (ie. not a configuration/customization error), they will be able to look into it for you.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

maulPM
#3
Nov 02, 2016 7:00 PM
Joined: Oct 17, 2006
Posts: 984
Hello,

Your server is up and running now. Support sent you a reply via email a little while ago.

Best regards.
I do not provide support over PM. Please ask your questions on the GameTracker forums.