Vultr.com - Instant Cloud Server Deployment
GAMETRACKER FORUMS
Forum Home > Bug Reports [RESOLVED] > Server hasn't been scanned in over 6 hrs
emanreleipsPM
#1
Server hasn't been scanned in over 6 hrs
Jun 29, 2021 5:56 PM
Joined: Dec 06, 2019
Posts: 3
Hi! Other servers in our game (UT2004) are being scanned normally, my server (CEONSS) hasn't been scanned in over 6 hrs while it was fine before. I didn't make any changes to the server in the meantime. Has anything changed at Gametracker that might have caused this?
cuchillo_baishanPM
#2
Jun 29, 2021 5:58 PM
Joined: May 10, 2019
Posts: 24
Hi, there seems to be something going wrong with the trackers, first I though it was trouble on my side, but the servers are working normally.

It doesn't happen to all of them, just a few of them, though:

https://www.gametracker.com/server_info/213.202.228.197:28004/

https://www.gametracker.com/server_info/213.202.228.197:27315/

https://www.gametracker.com/server_info/213.202.228.197:27888/

https://www.gametracker.com/server_info/213.202.228.197:15567/
Thank you.



chimaera500PM
#3
Jun 29, 2021 6:03 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 3592
Normally, the scanning servers are self-correcting within 2-3 hours.
The issue has been reported to management.


__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
emanreleipsPM
#4
Jun 29, 2021 6:53 PM
Joined: Dec 06, 2019
Posts: 3
Thanks a lot!
fairsidePM
#5
Jun 29, 2021 7:02 PM
Joined: Oct 14, 2016
Posts: 1
Hello! We encounter the same situation like this man: https://www.gametracker.com/forums/forum.php?site=1&thread=182920

Basically, the following servers are not scanned by GameTracker:
https://www.gametracker.com/server_info/188.213.242.196:27015/
https://www.gametracker.com/server_info/188.213.242.195:27015/

Last scanned 7 hours 53 minutes 55 seconds ago - Why is that?

I already added GameTracker scanner IP addresses to IPTables, but there's nothing changed on your website. Other IP addresses hosted on the same dedicated server are working properly. Eg: https://www.gametracker.com/server_info/188.213.242.194:27015/

We added GameTracker IP addresses in our firewall from here: https://www.gametracker.com/forums/forum.php?site=1&thread=108247
We also mention the fact that our firewall is not blocking GameTracker scanner IP addresses.
Actually, Gametracker scanner is not even making the connection properly to see traffic from it on our network.

Please fix the issues with GameTracker Scanners and rescan our servers:
188.213.242.196:27015
188.213.242.195:27015

We are looking forward for a reply from GameTracker Administrators about this bug.
Thank you!
FAIRSIDE.RO FORUM
FAIRSIDE.RO STEAM GROUP
FAIRSIDE.RO GAMETRACKER CLAN

FAIRSIDE.RO TEAMSPEAK SERVER
FAIRSIDE.RO DISCORD SERVER
chimaera500PM
#6
Jun 30, 2021 4:50 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 3592
Server scanning has been returned to normal.


__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
cuchillo_baishanPM
#7
Jun 30, 2021 5:10 AM
Joined: May 10, 2019
Posts: 24
Thank you, it was sorted real quick.
emanreleipsPM
#8
Jun 30, 2021 12:29 PM
Joined: Dec 06, 2019
Posts: 3
Thank you to Fairside and Baishan for adding details, and thank you to Chimaera for the quick help!