Thanks for all your help. I want to get this figured out.

Now my Clan Forge account on Multiplay Gamerservers switched to query port 27018. Could this causing the problem?

I've adjusted the query port again.

Perhaps you'll want to speak to your provider and request that they stop changing the query port so frequently on you. Hopefully this is not their normal business practice.

Thanks. It's correct once again. At least I know it's on their end now. I opened a ticket there to ask them to quit changing the query port.

Wondering if you could check another server for me?

We put up this server today and claimed it just fine. Checked our settings on the dedicated box and everything looks good there. Thinking the server my be querying the wrong port on GT's side?

23.250.10.2:6833 - Guessing the query port should be the same.

What exactly am I testing about it?

If you want to play around with it yourself, download a tool like HLSW (hlsw.org) and you can scan your servers.

OK. Multiplay has identified the problem, but that means my server is finally set to query port 27016. Could you please move it back? I think you had just moved it to 27018. Thanks!!!

Sorry for being such a pain. I really do appreciate the help with an issue where GT is not at fault.

Thanks for the tool.

The join port of a page cannot be changed, as it seems to be 2502. Though I'm not sure, because you never said. I've deleted the server, I'll let you take care of it now. Feel free to add the new combination at http://www.gametracker.com/servers/

Right something weird is happening.

Our server is not being represented correctly. The IP and Port is exactly the same yet a completely different server with different players are showing?

http://www.gametracker.com/server_info/185.16.86.37:2702/

Any ideas?

My admin panel shows our server as 185.16.86.37:2702 and is called [PTG] clanptg.co.uk

Can you specify what the query port should be so I can correct it?